Privacy Policy

Your Privacy Matters

At Nia Botanica, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Last updated: February 2026

Information We Collect

We collect information that you provide directly to us when you:

• Create an account or place an order
• Subscribe to our newsletter
• Contact us with questions or feedback
• Participate in surveys or promotions

This may include your name, email address, shipping address, payment information, and order history.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years to comply with UK tax and accounting requirements.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.